Privacy Policy Last updated: [Date] ## 1. Introduction TE Product-development ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your information when you visit our website or use our services. ## 2. Who We Are TE Product-development [Your address] [Your city, postal code] [Your country] Email: [your email address] Chamber of Commerce number: [KVK number] ## 3. What Data We Collect We collect and process the following personal data: ### Contact Information - Name - Email address - Phone number (if provided) - Company name (if applicable) ### Technical Data - IP address - Browser type and version - Device information - Website usage data via cookies ### Transaction Data - Payment information (processed securely through Stripe or Mollie) - Purchase history - Billing address ## 4. How We Use Your Data We use your personal data for: - **Service delivery**: Providing and maintaining our WordPress plugins and services - **Customer support**: Responding to your questions and support requests - **Order processing**: Handling purchases and sending invoices - **Communication**: Sending important updates about our products - **Website improvement**: Analyzing how visitors use our site to improve functionality - **Legal compliance**: Meeting our legal obligations ## 5. Legal Basis for Processing We process your data based on: - **Contract performance**: When you purchase our products or services - **Legitimate interest**: For improving our services and website - **Consent**: When you've given explicit permission (e.g., for marketing emails) - **Legal obligation**: When required by law ## 6. Data Sharing We share your data only when necessary: ### Service Providers We work with trusted third parties who help us run our business: - **Payment processors**: Stripe and Mollie for secure payment handling - **Hosting providers**: For website and service hosting - **Email services**: For sending transactional and service emails ### Legal Requirements We may disclose your data if required by law or to protect our rights. **We never sell your personal data to third parties.** ## 7. International Data Transfers Your data may be processed outside the European Economic Area (EEA). When this happens, we ensure appropriate safeguards are in place to protect your data according to GDPR standards. ## 8. Data Retention We keep your personal data only as long as necessary: - **Customer data**: For the duration of our business relationship plus 7 years (tax law requirement) - **Marketing data**: Until you unsubscribe or request deletion - **Website analytics**: Anonymized after 26 months ## 9. Your Rights Under GDPR, you have the right to: - **Access**: Request a copy of your personal data - **Rectification**: Correct inaccurate or incomplete data - **Erasure**: Request deletion of your data ("right to be forgotten") - **Restriction**: Limit how we use your data - **Data portability**: Receive your data in a structured, common format - **Object**: Oppose certain types of processing - **Withdraw consent**: Stop processing based on consent at any time To exercise these rights, contact us at [your email address]. ## 10. Cookies Our website uses cookies to improve your experience. Here's what we use: ### Essential Cookies Required for the website to function properly (e.g., session cookies, security). ### Analytics Cookies Help us understand how visitors use our site (we use privacy-friendly analytics). ### Marketing Cookies Used only with your consent for targeted advertising. You can manage cookie preferences through your browser settings. Note that blocking cookies may affect website functionality. ## 11. Security We take data security seriously and implement appropriate technical and organizational measures: - HTTPS encryption for all data transmission - Secure server infrastructure - Regular security updates - Access controls and authentication - Data backup procedures No method of transmission over the internet is 100% secure, but we continuously work to protect your personal data. ## 12. Children's Privacy Our services are not directed at children under 16. We don't knowingly collect data from children. If you believe we've collected data from a child, please contact us immediately. ## 13. Third-Party Links Our website may contain links to external sites. We're not responsible for the privacy practices of these third-party websites. Always read their privacy policies. ## 14. Changes to This Policy We may update this privacy policy from time to time. Significant changes will be communicated via email or a prominent notice on our website. ## 15. Questions and Complaints ### Contact Us If you have questions about this privacy policy or how we handle your data: Email: [your email address] Phone: [your phone number] ### File a Complaint You have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): Autoriteit Persoonsgegevens P.O. Box 93374 2509 AJ The Hague The Netherlands Phone: (+31) - (0)70 - 888 85 00 Website: autoriteitpersoonsgegevens.nl ## 16. Plugin-Specific Data Handling ### WP AI API Translate When you use our translation plugin: - We don't store your content on our servers - Translations are processed through your own API keys (BYOK) - You control where your data goes (DeepL, Google Translate, or Claude) - No vendor lock-in—your content stays yours This means better privacy compared to traditional SaaS translation services that store all your content on their servers. --- **Questions about your data?** We're here to help. Just send us an email at [your email address]. Last updated: [Date] ## 1. Introduction TE Product-development (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your information when you visit our website or use our services. ## 2. Who We Are TE Product-development [Your address] [Your city, postal code] [Your country] Email: [your email address] Chamber of Commerce number: [KVK number] ## 3. What Data We Collect We collect and process the following personal data: ### Contact Information – Name – Email address – Phone number (if provided) – Company name (if applicable) ### Technical Data – IP address – Browser type and version – Device information – Website usage data via cookies ### Transaction Data – Payment information (processed securely through Stripe or Mollie) – Purchase history – Billing address ## 4. How We Use Your Data We use your personal data for: – **Service delivery**: Providing and maintaining our WordPress plugins and services – **Customer support**: Responding to your questions and support requests – **Order processing**: Handling purchases and sending invoices – **Communication**: Sending important updates about our products – **Website improvement**: Analyzing how visitors use our site to improve functionality – **Legal compliance**: Meeting our legal obligations ## 5. Legal Basis for Processing We process your data based on: – **Contract performance**: When you purchase our products or services – **Legitimate interest**: For improving our services and website – **Consent**: When you’ve given explicit permission (e.g., for marketing emails) – **Legal obligation**: When required by law ## 6. Data Sharing We share your data only when necessary: ### Service Providers We work with trusted third parties who help us run our business: – **Payment processors**: Stripe and Mollie for secure payment handling – **Hosting providers**: For website and service hosting – **Email services**: For sending transactional and service emails ### Legal Requirements We may disclose your data if required by law or to protect our rights. **We never sell your personal data to third parties.** ## 7. International Data Transfers Your data may be processed outside the European Economic Area (EEA). When this happens, we ensure appropriate safeguards are in place to protect your data according to GDPR standards. ## 8. Data Retention We keep your personal data only as long as necessary: – **Customer data**: For the duration of our business relationship plus 7 years (tax law requirement) – **Marketing data**: Until you unsubscribe or request deletion – **Website analytics**: Anonymized after 26 months ## 9. Your Rights Under GDPR, you have the right to: – **Access**: Request a copy of your personal data – **Rectification**: Correct inaccurate or incomplete data – **Erasure**: Request deletion of your data (“right to be forgotten”) – **Restriction**: Limit how we use your data – **Data portability**: Receive your data in a structured, common format – **Object**: Oppose certain types of processing – **Withdraw consent**: Stop processing based on consent at any time To exercise these rights, contact us at [your email address]. ## 10. Cookies Our website uses cookies to improve your experience. Here’s what we use: ### Essential Cookies Required for the website to function properly (e.g., session cookies, security). ### Analytics Cookies Help us understand how visitors use our site (we use privacy-friendly analytics). ### Marketing Cookies Used only with your consent for targeted advertising. You can manage cookie preferences through your browser settings. Note that blocking cookies may affect website functionality. ## 11. Security We take data security seriously and implement appropriate technical and organizational measures: – HTTPS encryption for all data transmission – Secure server infrastructure – Regular security updates – Access controls and authentication – Data backup procedures No method of transmission over the internet is 100% secure, but we continuously work to protect your personal data. ## 12. Children’s Privacy Our services are not directed at children under 16. We don’t knowingly collect data from children. If you believe we’ve collected data from a child, please contact us immediately. ## 13. Third-Party Links Our website may contain links to external sites. We’re not responsible for the privacy practices of these third-party websites. Always read their privacy policies. ## 14. Changes to This Policy We may update this privacy policy from time to time. Significant changes will be communicated via email or a prominent notice on our website. ## 15. Questions and Complaints ### Contact Us If you have questions about this privacy policy or how we handle your data: Email: [your email address] Phone: [your phone number] ### File a Complaint You have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): Autoriteit Persoonsgegevens P.O. Box 93374 2509 AJ The Hague The Netherlands Phone: (+31) – (0)70 – 888 85 00 Website: autoriteitpersoonsgegevens.nl ## 16. Plugin-Specific Data Handling ### WP AI API Translate When you use our translation plugin: – We don’t store your content on our servers – Translations are processed through your own API keys (BYOK) – You control where your data goes (DeepL, Google Translate, or Claude) – No vendor lock-in—your content stays yours This means better privacy compared to traditional SaaS translation services that store all your content on their servers. — **Questions about your data?** We’re here to help. Just send us an email at [your email address].